Aguda, Senior Executive Vice President, Chief Technology, Operations and Transformation Officer, UnionBank of the Philippines, said: “Even as our customers shift and readjust how they bank in these challenging times, it is our continuous endeavor to provide them with a world class customer experience. Overall, the solution suite will help enhance digitization and automation across the enterprise, leading to significantly improved customer experience, greater straight through processing (STP) and lower operational costs This will empower the bank to focus on its core business and driving growth.įinacle’s extensive open application programming interface (API) repository on cloud will enable the bank with the agility required to integrate and co-innovate with ecosystem partners easily and seamlessly. The end-to-end managed services of the SaaS offering facilitates business applications, infrastructure, preventive maintenance and support to enable mission-critical service delivery. It will help the bank to significantly lower total cost of operations, while speeding up innovation and time-to-market for new initiatives.
INFOSYS FINACLE CORE BANKING SOLUTION UPGRADE
With this upgrade and cloud-based deployment model, UnionBank will be able to benefit from a secure, scalable and flexible IT infrastructure. Being part of a common technology stack, this will enable UnionBank to standardize business processes, simplify enterprise architecture and offer tailored services. The Finacle Digital Banking Solution Suite covers customer onboarding, deposits, loans, payments and trade finance business areas. The transition will enable UnionBank to scale both its retail and corporate banking operations, rapidly develop and deploy new capabilities and deliver frictionless, personalized and secure digital banking services to its customers, in a cost-efficient manner. Over 8 million customer accounts will be considered for migration to the new Software-as-a-Service (SaaS) platform. Infosys Finacle, part of EdgeVerve Systems, a wholly owned subsidiary of Infosys, and UnionBank of the Philippines (UBP) have announced that the bank will migrate from an on-premise deployment to the state-of-the-art Finacle Digital Banking Solution Suite on cloud.